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Email:   info@elecweyn.com             

Whatsapp:   0086-18106769199

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Frequently Asked Questions for Elecweyn

 

At Elecweyn, we pride ourselves on being a leading manufacturer in the lightning protection electrical industry. With an integrated approach of research, development, production, and sales, we ensure our customers receive top-notch quality electrical protection products and services.

Understanding Lightning Arresters The principle behind a lightning arrester is quite straightforward. It acts as a guide, diverting the destructive electrical surge away from the equipment and towards the Earth, thus preventing damage. Its core functionality is to protect electrical devices and systems from external surges, primarily caused by lightning.

OEM/ODM Customization We understand that every client’s needs are unique. Hence, we offer OEM (Original Equipment Manufacturer) and ODM (Original Design Manufacturer) services for lightning protection solutions. This ensures that our products can be tailored to meet your specific requirements, from design to production.

Pricing While we guarantee top-quality electrical protection equipment, we also ensure our pricing remains competitive in the lightning protection market. Reach out to us for a detailed quote based on your requirements.

Shipping We have partnered with leading logistics providers to ensure timely delivery of our electrical safety products. Depending on the volume and destination, we offer various shipping options.


 

FAQs

  • What materials are your lightning arresters made of?

    • Our lightning arresters are made from high-quality, durable materials designed for maximum electrical protection efficiency and longevity.
  • Do you offer bulk discounts?

    • Yes, we provide discounts on bulk electrical safety orders. Contact our sales team for more details.
  • How long does it typically take for a customized order to be ready for shipment?

    • Depending on the complexity and volume, it generally takes X to Y weeks. We’ll provide a more accurate timeline once we understand your lightning protection needs.
  • What is the difference between OEM and ODM services?

    • OEM typically refers to products that are designed and branded by us but tailored to your specifications. ODM, on the other hand, involves designing a product based on your concept and producing it under your brand name for electrical surge protection.
  • How do I track my shipment?

    • Once your order of electrical protection devices is shipped, we’ll provide you with a tracking number, which you can use on our logistics partner’s website to track its status.
  • Do you offer installation services or guidance?

    • While we primarily focus on manufacturing lightning protection equipment, we can provide installation guidance. We also have a network of partners who can assist with on-site installation.